Classification: Per Diem
Reports to: Collections Manager & Office Manager

Essential Functions:

  1. Complete necessary documents accurately and efficiently for each site
  2. Establish and orient new clients to Optimum Labs Inc. and complete intake process
  3. Follow collector procedures and protocols with proficiency as they pertain to each site
  4. Participate in educational / training activities and attend bi-weekly staff meetings
  5. Conduct self in accordance with Optimum Labs Inc. employee handbook
  6. Maintain strictest confidentiality adhering to all HIPAA guidelines / regulations
  7. Able to relate well with clients in a professional and compassionate manner

Essential Requirements:

  1. Strong interpersonal skills
  2. Knowledge of substance abuse and or related areas
  3. Knowledge of HIPAA requirements
  4. Ability to work proficiently in a timely manner
  5. Promotes and believes the core values of Optimum Labs Inc.
  6. Ability to establish and maintain effective working relationships with all parties
  7. Well organized and detail oriented
  8. Valid driver’s license and reliable transportation
  9. Willingness to travel

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Optimum Labs Inc.
413 County St. New Bedford, MA 02740
Office: (508) 993-3710
Fax: (508) 993-3814